1. Order Processing Time

• All orders are typically processed and prepared for shipment within 1–3 business days after order confirmation.

• Orders are not processed or shipped on Sundays or national holidays.

2. Delivery Timelines

• Estimated delivery times depend heavily on your delivery destination and the courier service assigned to your shipment.

• Once your order leaves our facility, standard transit times will apply based on your city or region.

3. Shipping Charges

• Shipping fees are calculated dynamically based on your location and order volume.

• The exact shipping charges will be clearly displayed at the Checkout page before you finalize and place your order.

4. Order Tracking

• We want you to stay updated on your package’s journey. As soon as your order has been dispatched from our warehouse, we will provide you with Tracking Information via email or SMS.

• You can use the provided tracking number on the courier partner’s website to monitor your delivery status in real-time.

5. Delays & Unforeseen Circumstances

• While we do our best to ensure timely deliveries, certain delays are beyond our control.

• SWAYED shall not be held responsible for delivery delays caused by severe weather conditions, public holidays, customs clearance issues, or unexpected operational backlogs faced by the courier company.